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Privacy Policy

Protecting the privacy of your individual Personal Data is important to us. REGUL.AI GmbH is part of the ISMO Group which includes all our offices worldwide. This Website Privacy Policy (“Privacy Policy”) will explain what REGUL.AI GmbH does with your Personal Data when you use our website.

It also provides information on the type of data we collect, the purposes for which we use Personal Data, and the parties with which we share Personal Data, where applicable, always in accordance with applicable data privacy laws and regulations, which include the EU General Data Protection Regulation 2016/679 (hereinafter: “GDPR”) effective since May 25th, 2018.

When using the term “Personal Data” in our Privacy Policy, we mean information that relates to you and allows us to identify you, either directly or in combination with other information we may hold.

We control the ways in which your Personal Data is collected and the purposes for which we use your Personal Data in our capacity as the “data controller” for the purposes of the GDPR.

Contact details

The controller pursuant to Art. 4(7) GDPR is:

Franz-Mayer-Str. 1
93053 Regensburg

Represented by the management, Mr. Dr. Bernd Hilgarth, CEO.

REGUL.AI GmbHmay share your Personal Data with its affiliated companies (collectively referred to as the “ISMO Group”). The legal basis is a Joint Controller Agreement.

The ISMO Group has appointed a Data Protection Officer:

Ann-Kathrin Birker
equeo CompCor GmbH
Kissinger Str. 1-2, D-14199 Berlin
Office: Königsbacher Str. 511, D-75196 Remchingen

Phone: +49 (0) 800 – 313 400 900

You can contact our Data Protection Officer at and can address any question with regard to this Policy and privacy aspects in general to:

In the following sections, we provide information about the collection of personal data when using our website.

This Privacy Policy is updated from time to time. It was last updated on 20.12.2021.

Personal Data we collect

If you use the website exclusively for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser sends to our server. 

If you wish to view our website, we collect the following data we require for technical reasons in order to display our website and ensure its stability and security (the legal basis is Art. 6(1)(f) GDPR):

  • IP address 
  • Date and time of the request 
  • Time zone difference to Greenwich Mean Time (GMT) 
  • Content of the request (concrete page) 
  • Access status / http status code 
  • Amount of data transmitted in each case 
  • Website from which the request comes 
  • Browser 
  • Operating system and its interface 
  • Language and version of the browser software. 

This data is not collected continuously, but only when necessary for technical or security reasons.

There is no exploitation of the personal data, even if this may allow identification. If we evaluate the data, this is done anonymously with the purpose of improving the attractiveness, content and functionality of our website. 

Insofar as data is passed on to external service providers (web hoster), we take technical and organisational measures to ensure that data protection regulations are observed.

In accordance with Art. 6(1)(f) GDPR, the data is processed on the basis of our legitimate interest in improving our internet presence, such as the security, functionality and stability of our website.

In addition to the above-mentioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive, assigned to the browser you are using, and through which certain information flows to the site that places the cookie (in this case by us). Cookies are unable to execute programs or transfer viruses to your computer. They are used to make the website more user-friendly and effective overall.

Your rights

We would like to make sure you are fully aware of all of your data privacy protection rights. Every user of this website is entitled to the following:

Right to access

You are entitled to obtain from us confirmation as to whether or not Personal Data concerning you is being processed and, where that is the case, you are entitled to access the Personal Data. We shall provide you with a copy of the Personal Data undergoing processing and, for any further copy requested, we may charge a reasonable fee.

Right to rectification

You have the right to request that we correct any Personal Data concerning you that you believe to be inaccurate. You are also entitled to require us to complete information you believe is incomplete.

Right to erasure

You have the right to request that we erase your personal data. We can refuse to erase your data (1) if processing your data is necessary for exercising the right of freedom of expression and information; (2) if we are legally obliged to process your data; (3) if processing of your data is necessary for establishing, exercising or defending legal claims. or (4) if processing of your data is required for the provision of services requested from us.

Right to restrict processing

You have the right to request that we restrict the processing of your Personal Data; in this case, we would keep your Personal Data but refrain from using it during the period for which you exercise your right.

Right to object to processing

You have the right to object to our processing of your Personal Data. However, we may remain able to process your Personal Data if we have a compelling legitimate ground for the processing or if it is necessary for the establishment, exercise or defense of legal claims.

Right to data portability

This only applies to Personal Data we are processing based on your consent. You have the right to request that we transfer the Personal Data we have collected to another controller, or directly to you.

Exercise of your rights

If you make a request to exercise any of the rights mentioned above, we have one month to respond to you. Should your request be manifestly unfounded or excessive, we may either charge a reasonable fee or refuse to act on the request.

To exercise any of your rights, please send your request to

Cookies and how we use them

This website uses the following types of cookies, the scope and function of which are explained below:

- Transient cookies
- Persistent cookies

Transient cookies aretechnically necessary and automatically deleted when you close the browser (in accordance with Art. 6(1)(f) GDPR). This includes, in particular, session cookies. These cookies store a so-called session ID, through which various requests from your browser can be assigned to the common session. This enables your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.

Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.These cookies are only placed if you have given your consent (in accordance with Art. 6(1)(a) GDPR).

You can configure your browser settings according to your wishes and, e.g., refuse to accept third-party cookies or any cookies. If doing so, please note that you may not be able to use all functions of this website.

You can find an overview of the cookies that our website uses in our Cookie Banner.

Flash cookies used are not recorded by your browser, but by your Flash plug-in. We also use HTML5 storage objects that are stored on your device. These objects save the required data regardless of the browser you are using and have no automatic expiry date. If you do not want Flash cookies to be processed, you need to install a corresponding add-on, e.g. the Adobe Flash Killer Cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using the private mode in your browser. We also recommend that you regularly delete your cookies and browser history manually.

Further functions and services of our website

In addition to the exclusively informative use of our website, we offer various services which you can use if you are interested. Personal data is only collected if you provide us with this information voluntarily, e.g. in the course of a registration or by sending e-mails, e.g. for the initiation or performance of a contract. 

In connection with the operation of this website and the services provided via the website, REGUL.AI GmbH works with service providers such as hosting or IT maintenance service providers. These providers have been carefully selected and commissioned by us, are bound by our instructions and are checked regularly.

If you register as a user in the client area on our website, the user ID required for registration is also stored. 

Insofar as our service providers or partners are based in a state outside the European Economic Area (EEA), we shall inform you of the consequences of this circumstance in the description of the offer.

SSL Encrytion

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the request you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of your browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties. 

Embedded web links

This website may contain links to other websites. Our Privacy Policy applies only to our website. REGUL.AI GmbH is not responsible for the privacy practices or content of other websites outside the ISMO Group. If you click on a link to another website, you should read the privacy policy of that website.

Contact Form

We can be contacted via our contact form and email address. In this case, the personal data of the sender transmitted with the enquiry will be stored.

The legal basis for the processing of this data, which is transmitted in the course of sending an enquiry, is Art. 6(1)(f) GDPR. The processing of this personal data takes place solely in order to handle the contact request.

The personal data will be deleted as soon as it is no longer required in order to achieve the purpose for which it was collected. For personal data sent by e-mail or the contact form, this is the case when the respective conversation with the user has ended. The conversation ends when the circumstances indicate that the matter in question has been conclusively resolved.

The user is able to object to the data processing at any time. The objection is to be sent to the e-mail address contact(at) In that case, all personal data stored in the course of contacting us will be deleted.

Questions and comments

REGUL.AI GmbH will respond to all legitimate requests for information and where applicable, to requests for the correction, amendment or deletion of your Personal Data. If you have questions or comments about our privacy practices or this Privacy Policy, please send your queries to

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